TERMS & CONDITIONS
Label Lounge Ltd
Company Number: 13318038
Registered Office: 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE
Overview
This website is operated by Label Lounge Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to Label Lounge. We provide this website, including all information, products, and services available here, on the condition that you accept the terms, policies, and notices set out below.
By using our site or making a purchase, you are engaging with our “Services” and agree to be bound by these Terms & Conditions (“Terms”). These Terms apply to all visitors and users of the site, including customers, vendors, browsers, and anyone contributing content.
Please read these Terms carefully before using our website. If you do not agree with them, you must not use our Services. Accessing any part of the site will be taken as acceptance of these Terms.
From time to time, we may introduce new features or make updates. These will also be covered by these Terms. We may revise or replace sections of these Terms at any time by posting changes on our website. It is your responsibility to check back regularly for updates. Continuing to use our Services after changes are made will be treated as acceptance of the revised Terms.
Our online store is powered by Shopify Inc., which provides us with the e-commerce platform to sell our products and services to you.
1. Introduction
By using this website or purchasing from Label Lounge Ltd (“Label Lounge”, “we”, “us”), you agree to these Terms & Conditions. If you do not agree, you must not use our website or services.
2. Products & Orders
- Items sold may be new or resale. We make reasonable efforts to ensure accuracy of descriptions, but we do not guarantee absolute accuracy.
- All orders are subject to availability. We may refuse or cancel an order at our discretion.
- Prices are shown in GBP (£) and may change at any time without notice.
3. Shipping & Delivery
- Delivery times are estimates only. We are not responsible for delays caused by couriers, customs, or events outside our control.
- Risk of loss passes to you once the order is handed to the courier.
4. Returns & Refunds
- Eligible items may be returned within 14 days of delivery in their original condition.
- Certain items (e.g. final sale, personalised, undergarments) are non-returnable.
- Refunds are processed once the item is received and inspected.
5. Intellectual Property
All content, logos, images, and trademarks on this site belong to Label Lounge Ltd and may not be copied or used without our written consent.
6. Limitation of Liability
Our website and products are provided “as is.” We are not liable for indirect or consequential damages, including lost profits, shipping delays, or product defects, to the maximum extent permitted by law.
7. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
8. Contact
For any questions about these Terms, contact us at:
📧 support@labellounge.co.uk